Guarantee

Roses Top Dog guarantee covers the repair or replacement (at Roses Top Dog’s discretion) of your Roses Top Dog product if it is found to be defective due to faulty materials or workmanship within the guarantee period of 12 months for domestic use and 6 months for commercial use (not applicable for accessories, such as brush heads).

If any part is no longer available, Roses Top Dog will replace it with a functional replacement part.

Your statutory rights are not affected by this guarantee.

The terms and conditions of a Roses Top Dog guarantee are as follows:

  1. The guarantee becomes effective at the date of purchase (or the date of delivery if this is later)
  2. You must provide proof of delivery / purchase before any work can be carried out on your machine under the guarantee. Please note that without this proof any work carried out will be chargeable. Please keep your purchase receipt or delivery note
  3. All work will be carried out by Roses Top Dog or its authorised agents
  4. Any parts which are replaced will become the property of Roses Top Dog
  5. The repair or replacement of your product under guarantee will not extend the period of the guarantee
  6. The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.

If you have any questions, contact us at service@rosestopdog.com

Want to
extend your
guarantee?

All you have to do is register below!

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